Application Service Provider and Software as a Service Agreements Line by Line: A Detailed Look at ASP and Saas Agreements and How to Change Them to Meet Your Needs

This product provides up-to-date coverage of the current trends in this rapidly expanding area. Offering in-depth explanations of concepts, practical advice on negotiations, and suggestions for best practices, it covers topics such as required scope of the license grant, definition of end users, audit rights, escrow and release rights, service level requirements, and business continuity issues, as well as payment and dispute resolution issues for business-critical applications contracted to third-party vendors.