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Fall 2009
Questions for the Corporate Guru
Question: How do I get assistance when I am trying to find materials on Westlaw?
Answer: Use the West Reference Attorneys.
West Reference Attorneys are bar-admitted attorneys and Westlaw experts with a deep understanding of Westlaw features, functionality, databases, and services. They are available 24 hours per day, 365 days per year, and there is never a charge to use their services. You can contact them whenever you need assistance with any type of search on Westlaw or need more information about content available in your Westlaw subscription. You can save time and expense when you contact them for assistance.
West Reference Attorneys are familiar with all sorts of research. Westlaw contains more than 32,000 databases so if you need something you think is unavailable, give them a call. You will be impressed with just how much support they can be, particularly in a pinch.
West Reference Attorneys can
- help you navigate Westlaw databases
- help you get started researching an unfamiliar area of law
- help you find a specific law or document
- demonstrate shortcuts and other cost-saving tools and features
- provide tips on how to construct Terms and Connectors queries
- verify that a particular database is available on Westlaw or is within your plan
- help you retrieve news and set up WestClip® and other alert entries
- answer practically anything about researching on Westlaw
So the next time you need assistance on Westlaw, even if it's midnight on a Sunday, call
1-800-900-WEST (1-800-900-9378).