Free Ground Shipping on Every U.S. Order
Free ground shipping is available on every in-stock Thomson Reuters Westlaw order shipped within the United States. If you choose this option, your order will generally ship from Thomson Reuters within 1-2 business days and arrive within 7-10 days via the carrier that Thomson Reuters selects. Past-due accounts and other credit issues may delay your order.
Shipping Options
There are five available shipping options for orders shipped to an address in the U.S.:
- Free Ground Shipping
- Priority Next Day
- Priority Second Day
- U.S. First Class Mail
- Priority Saturday Delivery
There are two available shipping options for orders shipped to an address outside the U.S.:
- International Best Rate
- International Courier (UPS)
Estimated Shipping
Free ground shipping is available on all orders shipped to an address in the U.S. Charges for shipping using all other delivery methods will be based upon the shipping method selected and the total weight of all items in your order.
Estimated shipping dates are based on several criteria, including destination address, product availability, and whether you are an existing Thomson Reuters Westlaw customer.
When will my order ship?
Expedited orders for in-stock items placed by 2:30 p.m. CST Monday through Friday will be shipped from our facility on the same day. Expedited orders placed after that time, or on weekends or U.S. holidays, will be shipped the next business day.
Orders with standard ground shipping will be shipped from our facility within four business days.
Estimated Tax
Tax is calculated based on several criteria, including destination address, type of product, identity of the buyer, and whether or not your purchase will be used for educational purposes. The Estimated Tax amount may differ from the final sales tax charges.
Thomson Reuters charges sales tax in all U.S. states. If an item is subject to sales tax in the state to which it is shipped, tax is generally calculated on its total selling price. In accordance with state tax laws, the total selling price of an item generally includes item-level shipping and handling charges, discounts, and an allocation of order-level shipping and handling charges and discounts.
If you are exempt from sales tax, you will need to provide Thomson Reuters with the proper documents required by your state. Sales tax will not be removed from your invoice until the proper documents are received and processed. Please send your documents to:
Thomson Reuters Customer Service
610 Opperman Drive
Eagan, MN 55123
In addition, Thomson Reuters will not charge tax if your order is shipped to one of the following states and you declare that you are using the item for educational purposes:
Arizona – AZ
Connecticut – CT
Kentucky – KY
Minnesota – MN
Mississippi – MS
Missouri – MO
Nevada – NV
New York – NY
North Dakota – ND
South Carolina – SC
Virginia – VA
West Virginia – WV
Tax exemption for educational purposes is also available for orders shipped to New Jersey addresses. New Jersey law requires completion of the ST-16 form to support tax exempt purchases. To request your refund, submit this form and your order number to the address listed below:
Thomson Reuters Customer Service
610 Opperman Drive
Eagan, MN 55123
Address Tips and Help
Here are a few tips to keep in mind to avoid unnecessary delays in receiving your shipment:
- If paying by credit card, please be sure that your billing address matches the address that appears on your monthly credit card or bank statement.
- Enter information in the appropriate fields. Do not combine information that should be entered into separate fields. If information does not apply, please leave the field blank.
- Avoid using non-English characters and other symbols.
Payment Options
You may use the following payment methods to complete your purchase:
- West Account
- One-time Credit Card charge
- Automated Credit Card charge
West Account – If you have purchased from West before and have established credit with us, you can use your West Account # as payment for your store.westlaw.com order. Your West Account number can be found on shipment inserts and on your monthly West statement. Orders billed to your West Account are due within 30 days of receipt of invoice.
One-time Credit Card charge – When you elect this option, only the charges for your current order will be billed to the credit card number you provide. Future subscription service will be billed to your West Account.
Automated Credit Card charge – When you elect this option, all monthly bills for all future Thomson Reuters Westlaw and FindLaw subscriptions will be billed monthly to your credit card through the duration of your subscription contract (available only when your order includes certain products). Terms and Conditions (links to /store/CreditCardTerms.aspx)
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Organization Type – why we ask
Providing your organization type will help us provide you with information about the most recent and best Thomson Reuters legal resources tailored to your jurisdiction and practice area needs.